Water Park Booking System
Rabiloo developed an online booking and check-in platform for one of Japan’s most popular water parks, streamlining reservations, payments, and visitor management to enhance operational efficiency and guest experience.
Software Type
Online Booking System
Industry
Retail
Year
©2022
About
Project Overview
One of Japan’s most popular water parks
Needs & Challenges
With the rising number of tourists and growing demand for water park experiences in Japan, the client needed a solution that enables users to easily make reservations, complete online payments, and check in seamlessly.
This would not only streamline operational processes but also significantly enhance the overall customer experience.
Our solutions
Rabiloo developed an online booking platform that allows customers to easily select their preferred time slots and service options at the water park. The system supports both reservation and payment processes for users, while providing administrators with tools to manage bookings, monitor space utilization, and optimize scheduling with ease.
Technology stack
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Main functions
1. For End Users:
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Register an account and verify personal information
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Browse available time slots and space types (office, study room, meeting room, etc.)
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Create custom-duration bookings
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Integrate with e-payment systems and top up account wallet
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Receive booking confirmations, reminders, and updates
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Manage booking history and usage status
2. For Administrators:
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Manage the list and configuration of workspaces (locations, seat capacity, operating hours, etc.)
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Monitor booking status and real-time space utilization rates
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Set flexible pricing based on time, peak hours, or promotional campaigns
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Access financial reports and analytics tools to optimize operations
Outcomes
Optimizing water park workflows and boosting guest experience
The system not only streamlined operational workflows but also helped elevate the water park’s brand image in the eyes of visitors. By offering a convenient booking experience and effectively managing both events and visitor flow, the park was able to maintain a modern and professional reputation.
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Increased Revenue: Optimized the booking process, reduced overcrowding, and boosted income from service offerings.
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Time Savings: Automated booking and check-in processes minimized customer wait times.
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Enhanced Customer Experience: Intuitive interface allowed users to easily select services and complete online payments with ease.
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Scalability: The system is flexible and can be scaled across multiple park locations or extended to new entertainment services.
