Smart Lock
The system improves the in-store experience for premium shoppers through secure, user-friendly smart lockers integrated with IoT and real-time webapp controls.
Software Type
Smart Locker Management System
Industry
Retail
Year
©2022
About
Project Overview
A high-end fashion brand with retail stores located in major shopping malls, targeting premium customers seeking luxury apparel and accessories.
Needs & Challenges
The client operates fashion retail stores in major shopping malls, where customers often shop for extended periods and carry multiple belongings. To enhance the in-store experience, the client sought a convenient storage solution that would allow shoppers to temporarily store their personal items while continuing to browse and shop without inconvenience.
Our solutions
Rabiloo developed a smart locker system integrated with a webapp management, enabling customers to store their belongings securely and conveniently while shopping. The lockers are connected to the webapp, allowing users to check availability, unlock lockers automatically, and manage their usage with ease and security.
Technology stack
・
Development Model: Hybrid (Combination of on-premise and cloud development)
・
Programming Languages: PHP, JavaScript
・
Frameworks: Laravel, VueJS
・
Database: MySQL
・
DevOps/CI-CD Tools: Docker, GitHub
・
System Architecture: Microservice, Cloud-based
・
Third-party Integration: Smart locker provider API (for automated locker control and connectivity)
・
Digital Signage Screens: Display locker status and usage instructions inside the store
・
Smart Automated Lockers: IoT-powered lockers with auto lock/unlock functionality
Main functions
1. For Customers (Shoppers):
・
Interactive In-store Screens: Digital screens are installed in stores to guide customers through the locker usage process.
・
Smart Automated Lockers: Once a locker is selected, it automatically locks and unlocks. Customers can use a QR code or PIN to access their locker.
・
Locker Management App: A connected software system allows customers and administrators to monitor locker availability, usage history, and receive alerts when lockers are full.
2. For Administrators (Store Staff):
・
Locker Monitoring and Control: Track the number of lockers in use, monitor real-time availability, and manage locker assignments.
・
User and Transaction Management: Review customer usage, manage user data, and track all locker interactions.
・
Usage Reporting: Help administrators understand locker usage patterns, improve operational efficiency, and optimize locker deployment.
Outcomes
Driving customer convenience and operational savings
・
Convenience for Shoppers: The solution allows customers to easily store their belongings while shopping, enhancing their in-store experience. Smart lockers and digital signage create a seamless, user-friendly journey.
・
Secure and Reliable: Belongings are protected with QR codes or PIN authentication, ensuring only the rightful owner can access the locker.
・
Smart Management and Cost Efficiency: The system automates locker and transaction management, reducing staffing costs and improving operational efficiency for the store.
