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Retail Data Management

A data analytics and reporting system that turns purchase history into sales and marketing intelligence for retail operations.

Software Type

Data Analytics & Reporting System

Industry

Retail

Year

©2022

Project Overview

A retail enterprise specializing in consumer goods, operating through both physical stores and an online platform. The company sought to analyze customer behavior and optimize sales strategies by leveraging historical purchase data.


Needs & Challenges

The client had accumulated a large volume of customer purchase history data but lacked the proper tools or platform to analyze it effectively. They aimed to uncover shopping trends, customer behavior patterns, and product consumption models to enhance their marketing and sales strategies.


Our solutions

Rabiloo delivered a powerful data analytics and reporting system that enabled the client to extract actionable insights from their large datasets. By leveraging AWS Redshift as a data warehouse, the platform efficiently handled high data volumes and supported complex queries. The system provided detailed reports and predictive analytics on customer behavior, consumption trends, and product strategies, empowering the client to make informed business decisions.


Technology stack

Development Model: Hybrid (combination of on-premise and cloud deployment)

Testing Method: Manual testing

Task Management Tool: Slack (for team communication and task tracking)

Key Challenge: Big data processing and storage via AWS Redshift

Programming Languages: Java 8, Spring Boot 2 (backend), VueJS (frontend)

Data Warehousing System: AWS Redshift (for storing and processing large volumes of transactional data)

Cloud Infrastructure: AWS EC2, RDS, S3, Lambda, EventBridge, CloudWatch

DevOps & CI/CD Tools: Docker, GitLab CI

Main functions

1. For Business Users (Analysts & Sales Managers):

Customer Behavior Analysis: Easily analyze purchase history to identify customer trends, preferences, and buying patterns.

Statistical Reporting: Generate detailed reports on product sales, revenue, and other key performance indicators.

Demand Forecasting: Use data insights to predict product demand and optimize inventory and marketing strategies.

Data Visualization: Intuitive charts and dashboards enable faster understanding and better decision-making.


2. For Administrators:

Data Management: Integrate and manage data from multiple systems efficiently using AWS Redshift as a centralized data warehouse.

User Access Control: Manage user roles and permissions for analysts and managers to access reports and analytical tools.

Performance Optimization: Ensure high-speed processing and smooth handling of large-scale datasets, including billions of records.


Driving revenue growth through data-driven customer insights

In-depth analysis of customer behavior enables the company to better understand customer needs and preferences, thereby optimizing marketing strategies and driving revenue growth. The solution delivers value through:


    Data-driven decision making: Analytical reports help identify which products to focus on, which to phase out, and how to adjust sales strategies for greater effectiveness.

    Inventory management & demand forecasting: Based on historical purchasing patterns, the system helps predict product demand, optimize stock levels, and minimize out-of-stock situations.

    Enhanced customer experience: By understanding customer habits and preferences, the business can offer personalized services, products, and promotions—boosting customer satisfaction and retention.

Rabiloo Co., Ltd.

3rd Floor, B1 Roman Plaza Building, To Huu Street, Dai Mo Ward, Nam Tu Liem District, Ha Noi, Vietnam

Rabiloo Japan Co., Ltd.

3rd Floor, Araki Building 1-1-17, Seishin, Chuou District, Sagami-hara, Kanagawa Province, Japan, 252021

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